USA Ordering & Shipping Guidelines
Ways to Order
Email us your Purchase Order and we will place it for you during business hours.
Phone
800-562-3355We are available to take your order and assist with questions Monday-Friday.
8:30am - 8:00pm Eastern Standard Time
7:30am - 7:00pm Central Standard Time
5:30am - 5:00pm Pacific Standard Time
24/7/365 After-Hours Shipments
Call 225-273-4800 to coordinate.
A $175 callout fee will be added for all after-hours shipments.
Our Website
Login/RegisterAdd items to your shopping cart from the product information page.
When ready to checkout, select "My Cart" in the upper-right corner of the website or select "View Cart & Checkout" after adding an item to the cart.
Will Call / Customer Pickup
All of our warehouses offer Will Call pickups during regular business hours.
If a high-priority Will Call order must be placed, we urge you to call us at 800-562-3355 and speak with our sales team directly to ensure proper coordination with our team.
Drop Shipments
We allow drop & blind shipments direct to end users.
Pricing on the material is not included with any shipments.
CMTRs are included with all shipments.
No Order Minimum
There is no minimum order value requirement - however, each line item must be listed in standard package quantities.
Our standard package quantities:
- SMAW (Coated Electrodes): 10lb tubes
- GTAW (TIG): 10lb tubes
- GMAW (MIG):
33lb spools (12" diameter)
10lb spools (8" diameter)
1lb spools (4" diameter)
- FCAW (Flux Core): 33lb spools (12" diameter)
- SAW (Submerged Arc): 60lb coils
Order Tracking
Once an order is processed, the purchaser will be sent a Shipment Confirmation email.
Shipment Confirmation emails will include the tracking number and other relevant information related to the shipment.
If needed, please call or email us and we will be able to track your order instantly.
Domestic Shipments
Same Day Shipping
Orders placed by 2:30pm Central Standard Time usually ship same-day from our Baton Rouge and Houston warehouses.
Orders placed by 2:30pm Pacific Standard Time usually ship same-day from our Las Vegas warehouse.
Shipment Method
Orders >150lbs will be shipped via motor freight unless other specifications are provided by the customer.
Orders <150lbs will typically be shipped via UPS Ground unless other specifications are provided by the customer.
Customers may use their UPS/FedEx account numbers to ship third-party collect.
Orders are shipped Ground/Economy standard, but we also offer Next Day Air and 2nd Day Air options depending on the ship-to address.
We cannot accept PO boxes or an APO.
After Hours Shipments
24/7/365 emergency shipments available. Call 225-273-4800 to reach us after business hours.
After hours shipments will include a callout fee of $175.
Free Shipping
Qualifying orders will receive prepaid freight (free shipping) within the continental United States.
Contact sales@oxfordalloys.com or call us at 800-562-3355 to find out your prepaid freight minimum.
Where Will My Order Ship From?
By default, we will ship the order from the closest warehouse where the items are in stock -- unless other specifications are provided by the customer.
Our Packaging
We take extensive measures to minimize any potential damage to our packages in transit.
UPS shipments containing MIG wire (spools) include added cushioning to ensure maximum damage mitigation.
All Coated Electrodes come in hermetically sealed tubes to keep the product airtight.
International Shipments
Contact Us
For international shipments, please contact us at sales@oxfordalloys.com or call toll-free at +1-225-273-4800 for coordination.
Logistics
We can use your freight forwarder or ours to deliver worldwide for both small parcel and LTL shipments.
Our team will answer your questions and help you with your orders every step of the way -- ensuring as smooth of a process as possible.
Export Compliance & Documentation Support
We provide all required export documentation and ensure compliance standards are achieved.
Terms and Conditions of Sale
Please review our Terms and Conditions of Sale for all domestic and international shipments.